Effective Date: October 19, 2025
RootHosts (“we,” “us,” or “our”), respects your privacy and choices regarding website technologies. This Cookie Policy explains our approach to cookies and similar tracking technologies in compliance with the ePrivacy Directive and the General Data Protection Regulation (GDPR). It integrates with our Privacy Policy, Terms of Service, and other legal documents.
Cookies are small text files or data packets stored on your device (e.g., computer, tablet, or phone) by websites you visit. They may help sites remember preferences, analyze usage, or enable functionalities. We may use cookies on our site to enhance user experience, but only where necessary or with consent. Non-essential cookies require your opt-in via our cookie banner. If you disable cookies, some features may not function fully.
This Policy applies solely to roothosts.com and our client dashboards. Third-party sites linked from ours have their own policies.
For questions, email info@roothosts.com.
- Types of Cookies We May Use
We categorize cookies by purpose and duration. Our use is minimal, focusing on essential operations for services like hosting signups (Start Hosting at €4.50/month) or IT support requests.
- Strictly Necessary (Essential) Cookies
These may enable core site functions, such as maintaining secure sessions during account creation or payment processing (e.g., via PayPal). They do not track browsing elsewhere and expire when you close your browser.
- Examples: Session IDs for DirectAdmin panels, authentication tokens for SSH access demos.
- Duration: Session-based (deleted on browser close).
- Consent: Not required under ePrivacy rules, as they are vital for service delivery.
- Performance and Analytics Cookies
We may deploy these to understand site usage patterns, improving aspects like load times for NVMe-optimized hosting previews. Data is anonymized and aggregated.
- Examples: Tools tracking page views or bounce rates (e.g., open-source Matomo, if enabled).
- Duration: Up to 12 months.
- Consent: Obtained via banner; you may withdraw anytime.
- Functional Cookies
These may remember choices like language preferences or form inputs during trial requests (7-day hosting trials), personalizing your visit without marketing.
- Examples: Preference storage for dashboard themes.
- Duration: Up to 1 year.
- Consent: Banner opt-in.
- Targeting or Advertising Cookies
We do not currently use these for personalized ads, but if introduced (e.g., for service promotions), they would target based on interests and require explicit consent.
- Examples: None active; hypothetical retargeting pixels.
- Duration: Up to 13 months.
- Consent: Mandatory opt-in.
No cookies collect sensitive data (e.g., health info for medical IT queries) without explicit safeguards.
- How We May Use Cookies and Similar Technologies
- Functionality: To facilitate seamless navigation, such as auto-filling billing details for VPS Small (€6.00/month) upgrades.
- Security: To detect fraud or DDoS attempts, aligning with our cybersecurity services.
- Analytics: To refine site performance, e.g., optimizing for mobile users requesting Linux support.
- Compliance: To log consent choices for GDPR audits.
We may share anonymized data with processors (e.g., EU-hosted analytics providers) under strict data processing agreements. No cross-site tracking without consent.
- Third-Party Cookies
Embedded content from partners (e.g., payment gateways like Revolut) may set their own cookies. We have no control over these but select compliant vendors. Review their policies for details.
- Managing Your Cookie Preferences
You control cookies at multiple levels:
- On-Site Banner: Accept/reject non-essential categories upon first visit; revisit via footer link.
- Browser Settings: Block or delete via tools like Chrome’s “Clear browsing data” or Firefox’s privacy panel. Note: This may impair site usability.
- Do Not Track (DNT): We honor DNT signals where technically feasible, limiting non-essential tracking.
- Withdrawal: Update choices anytime; changes apply forward. For GDPR rights (e.g., access cookie data), see Privacy Policy Section 10.
During trials, cookie data from unsatisfied users is deleted upon request.
- Legal Basis for Cookies
Under GDPR and ePrivacy:
- Essential Cookies: Legitimate interests (Article 6(1)(f) GDPR) for contract performance.
- Others: Consent (Article 6(1)(a) GDPR), freely given, specific, informed, and easy to withdraw.
We retain consent records for 12 months or until revoked.
- International Aspects
Cookies are stored on EU servers; any non-EEA transfers (rare) use Standard Contractual Clauses.
- Changes to This Policy
Updates reflect legal or technical shifts; posted here with effective date. Material changes notify via email/banner. Continued site use implies acceptance.
- Contact Us
Email: info@roothosts.com
We value your feedback to refine our practices. Thank you for trusting RootHosts.